About Cloud CRM
Infor Customer Experience Suite Overview
- Overcome the challenges of doing business globally by attaining a 360-degree view of your customers with Infor Customer Experience Suite. Lydian can help you keep track of all customer transactions and meet unique customer requirements in a profitable way. And you can integrate and share data across departments to support your organization's workflow.
- Lydian will help you design and deploy the best Infor Customer Experience strategy by helping select and deploy the right products such as Configure Price Quote, Omni-Channel Campaign Management, Contract Lifecycle Management, Sales Intelligence, Interaction Advisor , Marketing Resource Management and Marketo.
- Infor Customer Experience Suite Highlights
- Maintain a comprehensive database of vendors and suppliers to effectively manage supply and demand
- Integrate with back-office systems to access key customer information and manufacturing data
- Improve accuracy and customer satisfaction
- Leverage advanced analytics to make informed decisions with real-time visibility into your CRM-related data